There is a business decision pendulum which swings between shared internally managed document production services and outsourcing. At any given time it seems about half of business is moving from one side to the other.
There is also a trend called “best sourcing” which is the methodical selection by area of the best performance based on the company’s needs at the given time.
This best sourcing practice seems to be a practice that offers more savings, and less turmoil in business so that it can improve the process, ensure security, lower costs, keep best-of-class internal operations and build a methodology that serves your customers better than the competition.
